FAQ

1. Minimum Order

What is your minimum order of t-shirts ?

The minimum order is 200 pcs per design and colors, mixed sizes.

Can I create my own pattern?

We can create a new pattern for you if your order is above 1000 pcs and 200 pcs per design. Below 1000 pcs please refer to our size chart on our product page.

Can I dye my own color and create fabric based on my specification?

Yes, if your order is above 1000 pcs per design you can dye your own color and creat your own fabric based on your specification. Note that fabric manufacturing is an additional 45 days production.

2. PAYMENT

When will I pay?

We require a minimum of 50% deposit prior production of sample and production. The remaining 50% prior delivery.

How can I pay for my order?

Payment of t-shirt orders can be accomplished via:

– Bank transfer
– Paypal for sample only

3. SAMPLES

How soon can I get my production sample?

It depends on the complexity of the request and our schedule. But samples are usually provided three to seven days. If not, it can take 12 days.

Do you provide samples?

We can provide you with existing sample of our previous work. We charge 7.50 usd/pc + shipment.

4. PRODUCTION

How to take care of my new delivered t-shirts?

Always follow the garment care to avoid issues when washing and/or ironing.

5. RETURNS

What if there is something wrong with my order?

Make sure to advise us with genuine manufacturing error of your t-shirt order. Please contact us upon 7 days of acceptance of the delivery. Return of the t-shirts will be shouldered by the customer.

6. SHIPMENT

What kind of shipping method do you use?

Tshirt Manufacturer China offers the following shipping methods:

DHL, Fedex or UPS (door to door)
Air cargo or sea freight (to nearest international delivery port)